iTrack (issue tracking) provides a method to assign election incident reports to technicians, and to track their resolutions. iTrack is a module built into ePulse and is divided into incident tracking and incident viewing/reporting. Reporting an incident allows the user to assign incidents to specific technicians, as well as detail what devices were affected by the incident, in which location or polling place, and weather the incident is open, pending, or closed. Issue creation, updates, and close are all timestamped, and the user that completed each event is logged into the system. iTrack allows for a method to track technicians and their GPS coordinates via smartphone application that runs on iOS and Android operating systems.
- Issue Tracking
- Ballot Tracking: monitor and update ballot quantities
- Asset Tracking: End-to-end asset management